Policies

HAIR
IF YOU’RE UNHAPPY WITH YOUR SERVICE, PLEASE LET GOVERO MANAGEMENT KNOW BY COMING IN OR BY PHONE WITHIN 7 DAYS OF YOUR APPOINTMENT

PRODUCTS
ALL PRODUCTS ARE NON-REFUNFDABLE, BUT CAN BE EXCHANGED AS LONG AS THEY HAVE NOT BEEN HEAVILY USED.

CANCELLATIONS & NO SHOWS
A VALID CREDIT CARD IS REQUIRED TO RESERVE ANY APPOINTMENT.
TO AVOID UP TO 100% NO SHOW CHARGE AND ENSURE APPOINTMENT AVAILABILITY FOR OTHER GUESTS, PLEASE RESCHEDULE OR CANCEL APPOINTMENTS WITHIN 24 HOURS OF THE SCHEDULED SERVICE.
PLEASE BE ADVISED THAT IF YOU ARE MORE THAN 15 MINUTES LATE FOR YOUR APPOINTMENT, WE MAY NOT BE ABLE TO PROVIDE THE SERVICE FOR WHICH YOU HAVE BEEN SCHEDULED AND A CANCELLATION FEE WILL APPLY.

PROMOTIONAL DISCOUNTS AND PRICING
ONLY PARTICIPATING STYLISTS AND OTHER PROVIDERS WILL ACCEPT OUR SPECIAL OFFERS AND PROMOTIONS. PLEASE INQUIRE BEFORE BOOKING IN ORDER FOR YOUR PROMO, SPECIAL OFFER OR DISCOUNT TO BE APPLIED.